Contact Kaizen Care
Your Gastroenterology Specialist in Bilaspur

Booking Your Appointment: A Simple Guide

To ensure a smooth and efficient booking process, we've outlined the steps below.

Information to Have Ready

When you contact us by phone or WhatsApp, please have the following details ready. This will help us secure your appointment slot quickly.

• Patient's Full Name
• Age
• Mobile Number

Additionally, please let our staff know if you are a returning patient or have a referral from another doctor.

Our Appointment Process

• Reach Out: Your first contact via call or WhatsApp will be with our friendly administrative staff.
• Book Your Slot: They will help you book an appointment with Dr. Sitendu Kumar Patel based on available slots and your preferences.
• Confirmation: Once booked, you will receive a confirmation of your appointment time and date. All fees for consultations or procedures will be collected at the clinic during your visit.

A Note on Walk-In Visits

While booking a prior appointment is not mandatory, we highly recommend it. For walk-in patients, our staff will assist you with the next available slot, but this could result in a long waiting period. Booking in advance helps us organize our schedule and ensures you are seen in a timely manner.

Payment Information

For your convenience, we accept a variety of payment methods at our clinic.

• Accepted Methods: UPI, Credit & Debit Cards, and Cash.
• Insurance: Please note that we do not have direct tie-ups with insurance providers. We can provide a detailed receipt of your payment for any claims you wish to file independently with your insurer.