Kaizen ​care

  Liver, Gastro & Advanced Endoscopy Center  

Contact Us to Book Your Appointment

Ready to take the next step towards better digestive health? Contact Kaizen Care, your trusted gastroenterology and liver specialist in Bilaspur. Our team is dedicated to providing you with prompt and compassionate assistance.

Information to Have Ready

When you contact us by phone or WhatsApp, please have the following details ready. This will help us secure your appointment slot quickly.

  • Patient's Full Name
  • Age
  • Mobile Number

Additionally, please let our staff know if you are a returning patient or have a referral from another doctor.

Our Appointment Process

  • Reach Out: Your first contact via call or WhatsApp will be with our friendly administrative staff.
  • Book Your Slot: They will help you book an appointment with Dr. Sitendu Kumar Patel based on available slots and your preferences.
  • Confirmation: Once booked, you will receive a confirmation of your appointment time and date. All fees for consultations or procedures will be collected at the clinic during your visit.

Booking Your Appointment: A Simple Guide

To ensure a smooth and efficient booking process, we've outlined the steps.


A Note on Walk-In Visits

While booking a prior appointment is not mandatory, we highly recommend it. For walk-in patients, our staff will assist you with the next available slot, but this could result in a long waiting period. Booking in advance helps us organize our schedule and ensures you are seen in a timely manner.


Payment Information

For your convenience, we accept a variety of payment methods at our clinic.

  • Accepted Methods: UPI, Credit & Debit Cards, and Cash.
  • Insurance: Please note that we do not have direct tie-ups with insurance providers. We can provide a detailed receipt of your payment for any claims you wish to file independently with your insurer.

Frequently Asked Questions (FAQ)

What is the address for Kaizen Care?

Our clinic is located at: Jai Mata Di Plaza, Chowk, opp. St. Vincent Pallotti School, Ganga Nagar Sector - 2, Ganga Nagar, Mangla, Bilaspur, Chhattisgarh 495001.

What are your clinic's consultation hours?

Our consultation hours are Monday to Saturday, from 7:00 AM to 9:00 PM. The clinic is closed on Sundays.

What is the best way to book an appointment?

The quickest and most efficient way to book an appointment with Dr. Patel is to call our clinic directly at +91 86024 00189 or whatsapp us on +91 86024 00189.

Do I need a referral to book an appointment?

No, You can book an appointment with or without a referral. While a referral is not mandatory, it can be helpful if another doctor has recommended a specialist consultation. 

What are your consultation fees?

For information on consultation fees and any other charges, please contact our clinic directly by phone.

Do I need to fast or prepare in any way before my visit?

For an initial consultation, no special preparation or fasting is required. If Dr. Patel recommends a specific procedure that requires preparation (like fasting), our staff will provide you with detailed instructions at the time of booking that procedure.

What is the process if I need to cancel or reschedule my appointment?

We understand that plans can change. If you need to cancel or reschedule, please call us as soon as possible so that we can offer the slot to another patient.

I am a new patient. What can I expect during my first visit?

On your first visit, you will be greeted by our staff who will complete your registration. You will then have a detailed consultation with Dr. Sitendu Kumar Patel to discuss your health concerns. Afterwards, our staff will assist you with the payment process for the services you received.

Get in Touch

The quickest way to book an appointment is to call us or whatsapp us directly. For non-urgent questions, feel free to start a conversation with us on WhatsApp. We aim to respond within a few business hours.
+91 86024 00189  Chat Now

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